Johannus Warranty and Service

As Johannus is an international company, they are well prepared and equipped to look after their organs and their clients in every part of the world.

Here in Australia, Bernies Music Land has an on-staff technician to assist customers and our specialist staff also have technical knowledge to rapidly diagnose any problems.

We are supported by a network of specialist service technicians all over the country and have direct access to the Johannus After Sales desk in Holland for effective diagnosis, usually on an overnight basis.

Parts that are not held in stock can be ordered and delivered to Australia in as little as five days and Johannus guarantee the availability of electronic parts for a minimum of 25 years.

Johannus owners can be assured of the very best of care with a warranty that covers parts for 10 years and labour for 3 years. In some cases, where damage has been sustained to the organ that cannot be rectified on-site, we can arrange for your organ to be transported to our service department. Unfortunately, we cannot cover transport costs under warranty.

We will always do our utmost to have your Johannus organ up and running as soon as possible!