Your records will be used solely by Bernies Music Land for recording purposes, promotional, marketing, mailing and any product related communications. We respect your privacy and you can be removed from our mailing lists at any time by emailing or phoning (03) 9872 5122

Customer Service Policy

We are committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available, has a delivery delay or we are unable to fulfil your order we will notify you within one business day to arrange an agreeable alternative item, discuss the option of a free loan item while your item is on order, or a full refund.

Photo & Video

Bernies love taking photos and videos of the wonderful events here at our store. We may share these on our Website, facebook, Newsletter and other promotions. Please talk to us directly (03 98725122) or in person if you would like to opt out.