Contact Us

Support & Sales

(03) 9872 5122

Address

Bernies Music Land

381 Canterbury Rd, Ringwood VIC 3134, Australia

Opening Hours

Mon-Fri : 9:30am – 5:30pm
Saturday : 9:30am – 5pm
Sunday : CLOSED

For festive hours please see Google.

Get in Touch with Us

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    Faq

    How long will shipping take?

    Small items such as accessories and organ shoes are usually processed in 1-2 business days for shipping Australia wide using Australia post. 

    Our wonderful instruments are usually delivered using specialty carriers so please talk to us for availability depending on your location. 

    Do you offer piano tuning services?

    Bernies Music Land partners with independent piano tuners for our display pianos, for tuning services please call the store and talk to our friendly team and we will connect you with a technician.
    We recommend to find a tuner on aptta.org.

    Does Bernies’ offer trade-in offers?

    Yes we do! We are happy to consider any piano or organ instrument as trade in towards a new one. To discuss trade in options please contact Bernies via Email or phone and we can run you through the process and assess your trade in options.

    What happens if there is a fault with my product?

    Should the instrument you purchased here at Bernies be playing up, whether during Warranty period or after, we are happy to help you solve the problem. Please email info@musicland.com.au with your instrument details, the fault query, your location and contact phone number so we can assist. 

    Do you offer piano moving services?

    Bernies Music Land partners with independent piano movers
    For piano and organ delivery in Melbourne, we recommend:

    Can you help me pick out a piano?

    Absolutely! We love what we do and we’d be thrilled to have a chat and find out what piano best suits your needs and budget. Give us a call on 9872 5122 or drop into the store and we’ll make your choice an easy and wonderful experience. 

    Read PDF  Choosing a Piano