Piano Repairs & Restoration

For piano repair and restoration, please find a local piano technician on the Australian Piano Tuners and Technicians website; www.aptta.org.au

Piano Trade-In

Bernies Music Land will happily consider trade in of your older instrument towards a new piano or organ. Please have some details ready, including photos and the model and serial number, for us to consider. Please drop in to the store to explore the wonderful instrument opportunities and chat with our team about upgrading today.

Piano Tuning

Piano Tuning

When you purchase a lovely instrument it must be taken care of to ensure enduring value. This includes tuning and other long-term servicing like action regulation.

Most tuners will recommend that you tune your piano once or twice a year, and a piano can be affected by temperature and can go slightly 'out of tune' as the seasons change from summer to winter. In schools, or where an instrument is frequently used, it is common to undertake more regular tuning as required. Your tuner can recommend a service plan to take best care of your instrument.

Piano Tuning

Alternatively, please visit the website of the Australian Piano Tuners and Technicians Association: www.aptta.org.au

Your piano tuner is invaluable for advice, so ensure a recommended tuner is contacted for all enquiries.
In its first year, your piano will be tuned twice; once at the showroom before delivery, and once in your home. To look after your piano and to ensure your warranty is effective, it is recommended that it be tuned twice yearly or at least once yearly, in your home by our recommended tuner. Please ensure that your tuner completes the Service Record in your Caring For Your Piano booklet. Your tuner will be happy to advise you on servicing and multiple tunings for pianos used for teaching, stringent practice or highly frequent use. Advising your tuner thoroughly of any concerns means that they can attend to items and be sure to attain your satisfaction and keep your piano playing beautifully. In addition to tuning, thorough maintenance includes;


The inner playing mechanism, or "piano action", is an amazingly complex and sensitive machine. Like any other machine, it needs to be kept in adjustment so that it works the way it was meant to work when it was built. Each key on your piano has over 25 points of adjustment that need to work together to produce the sound you hear when you play just one note.
In order to compensate for wear, compacting of cloth and felt, and changes in wooden parts due to humidity, periodic adjustments must be made. Keeping the correct relationship between every part will prevent unnecessary wear, and will make the action "feel right" - that is, each key will function smoothly and evenly throughout the whole keyboard. Bernies Music Land recommends that regulation be conducted as part of your piano’s service plan at least every three to five years.


Each piano has its own distinct sound or "voice". That is how it was built and that is its personality. Over many years, whilst the piano is played, the hammer felt strikes the strings thus compacting and wearing down the felt. This hardening can cause the tone to become too harsh or bright, and it's difficult to produce a wide or even range of tone, no matter how much you try to play using dynamics.
Either way, a technician can treat the hammers in various ways: by aligning, shaping, careful needling or hardening the hammers, in order to change the tone production. Voicing is a personal choice. Your tuner can discuss voicing with you, taking into consideration the age and potential of your instrument.


Maintenance including adjustments to fixing sticky or sluggish keys, adjusting or lubricating pedal mechanism and replacement of broken strings, are part of your maintenance and can be attended to by your tuner.